Contact us

What payment methods do you accept?

We accept MasterCard, Maestro, Visa, American Express and PayPal.

Do you ship worldwide?

Yes, we are shipping worldwide. DHL Express is available for US orders. Standard Shipping (7+ business days) is available for the rest of the world. All orders are shipped within 24 to 48 hours following your order confirmation.

How can I track my order?

You will receive an email once your order has been processed, containing the tracking details of your order. You can also track your order live by clicking here.

How do I cancel or change an order?

If you wish to cancel or change an order,  please contact us immediately using the form below, quoting your order identification number, request for change or cancellation.
Please note that no order changes can be processed once the order has been confirmed.

Who should I contact if I want to collaborate with HYPURE?

If you are interested in collaborating with us, please contact us at the following address:


Our customer service is available every day (including weekends) from 9:30 am to 6:30 pm

If you have any question, please send us an email at